Your browser is not supported. Please use the recommended browser.

CUSTOMER SUPPORT

If the ROD is broken

First of all, please contact us from CONTACT.
We will propose the best repair method.

Check the condition of each item you have received.
In addition, we will fix it so that you can play an active part at the waterside.

Jackal RGM Customer Support

Note

○ We are not responsible for any modifications.

Please note that we may not be liable for any failure after modification even during the warranty period.

○ Retention period of performance parts for repair

We have the performance parts for repair of this product for 6 years after the production is discontinued.
Performance parts are the parts needed to maintain the functionality of the product.
However, it may not be possible to supply it within 6 years after discontinuation of production.

○ Problems caused by frequency of use or external factors

(Painting, plating, alumite, natural fading, corrosion, peeling, scratches, etc. on other processed surfaces) will be charged even within the warranty period.